Delivery to DB Schenker pick-up points in Finland 2€

Please note, that these Terms and Conditions apply to orders made outside Finland, but within EU. If you are a placing an order to a Finnish address, please refer to Toimitusehdot.

Welcome to the annocollection.com webshop. By using this website, you agree to the terms and conditions. Please read the terms and conditions carefully before placing an order on annocollection.com. This agreement may be updated from time to time.

ORDER & DELIVERY 

Only online shopping is possible. We won't accept orders by phone or e-mail. You will receive an order confirmation via email when you have placed your order. You will receive the shipping confirmation via email when the order has been sent by us.

At the moment we only deliver to EU countries. Orders are shipped via DHL or Finnish Post/your local post company. 

We aim to ship the order within 1-2 weekdays after the order has been placed. If the time of delivery will be significantly delayed, our customer service will try to contact the customer as soon as possible. Please note that when ordering to countries other than Finland, the customer is liable to pay all possible tax or custom fees. 

Delivery countries:

  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Cyprus
  • Czechia
  • Denmark
  • Estonia
  • Finland (excluding Åland)
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • The Netherlands
  • Portugal
  • Poland
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden

SHIPPING COSTS

The shipping cost is calculated at the checkout based on the weight and volume of your order. For information on delivery methods, see Delivery methods and shipping cost.

PRICES & PAYMENTS

Prices shown on the website are in Euros and include the Finnish VAT 24%. Payment through online banking, payment cards and the related money transfers and financial services are provided by Paytrail, which receives the payment and distributes it to the merchant. Paytrail is an authorized Payment Institution. Please refer to Paytrail.com to read more.

Paytrail Oyj, VAT: 2122839-7
Address: Innova 2, Lutakonaukio 7, 40100 Jyväskylä
Tel: +358 20 718 1830
www.paytrail.com

Within Finland, you can also pay via Klarna Pay Later and Klarna Slice it: Your payment is processed by our partner Klarna. Once your goods are being shipped you will receive instructions on how to complete your payment. You can manage all your payments via Klarna.com or in the Klarna app and even pay with just one click.

REFUNDS

Your refund will be issued to the same payment method the payment was originally made with, once your return has been accepted. For more information, see the Return Policy.

GENERAL TERMS

Anno Collection Ltd cannot guarantee that the colors appearing on the webshop reflect in detail the items’ colors in reality. The colors may look different depending on your screen and computer settings.